Privacy Policy

Maintaining your trust and confidence is a high priority. We recognize that protecting the privacy and security of our users is an important responsibility. That's why we want you to understand how we protect your privacy when we collect and use information about you, and the steps that we take to safeguard that information.

Privacy Policy

We have adopted this policy with recognition that protecting the privacy and security of the personal information we obtain about our users is an important responsibility. We also know that you expect us to service you in an accurate and efficient manner. To do so, we must collect and maintain certain personal information about you. We want you to know what information we collect and how we use and safeguard that information.

What Information We Collect

MTS Group provides Appraisals, Flood, AVM and Property Report products for real estate transactions. In order to better serve your needs now and in the future, we may ask you to provide us with certain personal and confidential information. In providing these services, we receive information about you and your transaction from applications, forms and possibly other communications to us from numerous sources, including but not limited to you, your lender and affiliated companies, an attorney or real estate broker and consumer reporting agencies. In providing these services, we obtain copies of many types of documents, including but not limited to, deeds, notes, or mortgages. We may receive this information from you or from the lender, appraiser, or real estate broker that you have chosen. Directly or indirectly, we may obtain information from numerous other sources in order to deliver an appraisal report, including but not limited to, automated valuation models, public records about the property and public records about parties to the transactions.

What Information We Disclose

MTS Group does not willingly share personal user information with anyone. Please be aware, however, that we will release specific personal information about you if required to do so in order to comply with any valid legal process such as a search warrant, subpoena, statute, or court order. Aggregate data regarding usage rates or frequency of visit may be released to others without identification of any individual user(s).

Security of Your Information

At MTS Group, we take the safeguarding of your information seriously. We believe keeping information about you safe and secure is every employee’s responsibility. We use reasonable, good-faith efforts to maintain physical, electronic and procedural safeguards to protect your personal information.

Our Website uses firewalls to protect our computer systems and your information. Firewalls act as a selective barrier by only permitting certain types of traffic through to our systems. All registered users are required to login using their own Username and their own unique Password. The registered user is solely responsible for maintaining the confidentiality of their Username and Password and shall be responsible for all use of the Website through their Username and Password. All input data is automatically sanitized by the system and all user input is validated to prevent unauthorized use of the system.

Links to Other Websites

The website contains links to other websites not controlled by MTS Group. These other sites may send their own cookies to users, collect data, or solicit personal information. Before accessing any of these websites we encourages you to review the privacy policies of those websites. MTS Group is not responsible for the privacy statements and/ or content on other websites.

Using Cookies

A cookie is a piece of data that identifies you as a unique user. MTS Group uses cookies to improve the quality of our service and to understand our user base more. MTS Group will not disclose its cookies to third parties except as required by a valid legal process such as a search warrant, subpoena, statute, or court order. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some parts of the MTS Group Services may not function properly if you refuse cookies.

Your consent and changes to the Privacy Policy

By using the MTS Group Services and our web site, you consent to the collection and use of your information as we have outlined in this policy. MTS Group may decide to change this Privacy Policy from time to time. When we do, we will post those changes on this page so that you are always aware of the information we collect, how we use it, and under what circumstances we disclose it.

Who can I ask if I have additional questions?

If you have questions about our privacy policy or feel we are not abiding by this policy, feel contact us immediately via email at